Shipping Policy
Shipping Policy
Processing Time
Orders are typically processed within 2–5 business days after payment confirmation.
Please note that processing times may be slightly longer during holidays, sales periods, or high-demand seasons.
Shipping Times
Estimated delivery times:
- United States: 7–15 business days
- Europe: 7–15 business days
- Canada & Australia: 10–20 business days
Shipping times are estimates and may vary depending on customs procedures and local delivery services.
Order Tracking
All orders include tracking information.
Once your order has been shipped, you will receive a tracking number via email.
Delays
While we do our best to ensure timely delivery, Tailova Store is not responsible for delays caused by:
- customs processing
- carrier issues
- weather conditions
- high shipping volumes
Incorrect Shipping Address
Customers are responsible for entering the correct shipping address at checkout.
Orders shipped to incorrectly provided addresses may not be eligible for replacement or refund.
Lost Packages
If your package appears lost or significantly delayed, please contact us at:
We will do our best to assist you.