Shipping policy

Shipping Policy

Processing Time

Orders are typically processed within 2–5 business days after payment confirmation.

Please note that processing times may be slightly longer during holidays, sales periods, or high-demand seasons.

Shipping Times

Estimated delivery times:

  • United States: 7–15 business days
  • Europe: 7–15 business days
  • Canada & Australia: 10–20 business days

Shipping times are estimates and may vary depending on customs procedures and local delivery services.

Order Tracking

All orders include tracking information.

Once your order has been shipped, you will receive a tracking number via email.

Delays

While we do our best to ensure timely delivery, Tailova Store is not responsible for delays caused by:

  • customs processing
  • carrier issues
  • weather conditions
  • high shipping volumes

Incorrect Shipping Address

Customers are responsible for entering the correct shipping address at checkout.

Orders shipped to incorrectly provided addresses may not be eligible for replacement or refund.

Lost Packages

If your package appears lost or significantly delayed, please contact us at:

support@tailova.store

We will do our best to assist you.